
The Bender JCC Wellness Mobile App
My J App FAQs
- Download “My J” on the App Store or Google Play Store!
- Register with the email associated with your Bender JCC Account (Community Hub)!
- Check your email for a PIN!
- Create your app password and enter your PIN to login.
Close out the app on your phone by “tossing” it up. You can also hit the tiny wheel to refresh about the Outdoor Pool ring.
Click on the top left menu icon (the hamburger menu)
Under “General,” click “Account.”
Click “Logout” on the Account Settings screen.
This is likely due to the e-mail that we have on our membership system not being the e-mail you are trying to use for the app. Please e-mail [email protected] to correct this issue.
Yes! You can reserve virtual or hybrid classes via the app. You can launch the virtual classes from the app.
Reservations presently can be made seven (7) days in advance.
Up to 60 minutes (1 hour) in advance of your appointment.
It has been our goal to provide a unified member experience that allows for all reservations and communication to exist in one space. This allows our members to have full and clear access to our facility and all it has to offer, with up-to-the-minute information.
Other areas are due to come online in coming weeks or months.
The membership team and fitness staff are here to help and answer any questions you have about downloading, logging-into, and using MyJ to browse schedules and register for classes. Just send us an email at [email protected]!
Click on schedules. This will allow you to view classes and information for appointments such as personal training, private swim lessons, and nutrition wellness coaching. The schedule button will also allow you to view and reserve your next group exercise class.
Select the schedule on the desired appointment type to request info or view trainer information.
Need to cancel? Click Reservations to view your schedule and cancel. Note: Group exercise class reservations can be canceled until the class begins. All other cancellations must occur at least 24 hours before the reservation.
Yes, please download the app to get up to date facility hours, alerts and to find other useful information on our programs.
Yes, to assure we know you are coming and that you can get your spot in one of our classes or facilities, reservations are necessary. We do allow walk-ins for but it is first come, first serve, and we cannot guarantee space.
Yes, this option is only available if you are using the app. If a class is full, you will be placed on a waitlist and notified if a space opens up. The app will tell you how many spots are remaining in a class.
All JCC Fitness memberships. This does not include the Program memberships (including supporting and sustaining).